Contact

Idea submission policy

At Cygolite, our team enjoys hearing from our customers. We value any comments, concerns, or feedback that regard our products or service. However, our company policy does not allow our team members to accept or review unsolicited ideas, product suggestions, artwork, designs, inventions, concepts, or proposals.

This policy helps avoid misunderstandings when products, features, or marketing we develop internally might appear similar to ideas shared by cyclists or other third parties. Please do not send unsolicited ideas through this form, by email, or by any other means.

If you submit an unsolicited idea despite this request, your submission will not be treated as confidential, proprietary, or eligible for compensation. Cygolite may use, develop, or disclose similar ideas without obligation to you. For product feedback on existing models, please use the subject options above.

Anti-spam policy

Cygolite does not accept or tolerate spam, unsolicited bulk messages, phishing attempts, malware, or any other abusive communications sent through this contact form or any of our channels. This form and any other way you reach out to us are intended for genuine product support only.

If you send spam or abusive content, we reserve the right to block the submission, preserve relevant records, and report the activity to the appropriate internet service provider, hosting provider, email service, or law enforcement authorities as required or permitted by law. We may also take any additional steps necessary to protect our systems, customers, and employees.